• The Experience Response

    Mark Hurst, author of Bit Literacy and host of the Gel conference, takes a look at Microsoft’s Bing and discusses the problem with Microsoft’s current strategy and ways they can improve.

    Customers online don’t respond to a brand marketed to them, they respond to the experience they have. If they can accomplish their goal quickly and easily, they return to the site, and tell their friends. It’s that simple. And if one site already provides a good experience, then there’s no need to consider switching to some other site, no matter what the company brags about itself in its ads.

    In the context of what’s being discussed (Microsoft’s recent advertising) I couldn’t agree more with the above sentiments (out of context, however, I feel it’s not entirely accurate).

  • University of the People

    Three weeks ago the United Nations announced the launch of the world’s first tuition-free online university; the University of the People.

    With a high school diploma and a sufficient level of English as entry requirements, students from over 52 countries have already enrolled.

    Students will be placed in classes of 20, after which they can log on to a weekly lecture, discuss its themes with their peers and take a test all online. There are voluntary professors, post-graduate students and students in other classes who can also offer advice and consultation.

    The only charge to students is a $15 to $50 admission fee, depending on their country of origin, and a processing fee for every test ranging from $10 to $100. For the University to sustain its operation, it needs 15,000 students and $6 million, of which Mr. Reshef [the university’s founder] has donated $1 million of his own money.

    This is exciting.

  • The Higher Education ‘Bubble’

    Is the current ‘value’ of higher education artificially inflated and unsustainable? In other words, could higher education be the next ‘bubble to burst’? The Chronicle of Higher Education looks at some of the early warning signs that seem to be suggesting so, and offers a couple of solutions to this apparently looming crisis.

    Over the past 25 years, average college tuition and fees have risen by 440 percent — more than four times the rate of inflation and almost twice the rate of medical care. […]

    Meanwhile, the middle class, which has paid for higher education in the past mainly by taking out loans, may now be precluded from doing so as the private student-loan market has all but dried up. In addition, endowment cushions that allowed colleges to engage in steep tuition discounting are gone. Declines in housing valuations are making it difficult for families to rely on home-equity loans for college financing. Even when the equity is there, parents are reluctant to further leverage themselves into a future where job security is uncertain.

    Consumers who have questioned whether it is worth spending $1,000 a square foot for a home are now asking whether it is worth spending $1,000 a week to send their kids to college.

  • Benjamin Kunkel on The Information Age

    In an essay looking at the changing roles technology takes in our lives and how this changes us, Benjamin Kunkel articulates what many journalists have tried and failed to do in recent times: produce an expressive piece about the ‘information age’ without resorting to tired analogies and scaremongering.

    Critiques, as opposed to mere descriptions, of internet culture emphasize the informality or (more judgmentally) the vulgarity of our promiscuous messages. These communications, in their ease, inexpensiveness, and abundance, suffer less pressure than before to be or seem important, meaningful, or definitive—in other words, to last in our minds. In their clamorous competition with one another, they more often strive to be the first noticed. […]

    My hope is that these reminders will keep me from succumbing any further to a pastime that has already cut deeper into my more serious reading and writing than I’d like, and that has led me to participate in the great ongoing suicide (by freeloading content) of the intellectual class.

    Stating that a blogger’s “popularity is no index of their worthiness”, Kunkel points to more truths with these ‘five secrets’ from Lee Siegel’s Against the Machine:

    1. Not everyone has something valuable to say.
    2. Few people have anything original to say.
    3. Only a handful of people know how to write well.
    4. Most people will do almost anything to be liked.
    5. “Customers” are always right, but “people” aren’t.
  • Child Well Being in Biological and High-Conflict Familes

    With the timing and sequence of ‘young adult transitions’ bearing importance for successes in later life, this news about these transitions and their occurrence in ‘high-conflict’ families shows that staying together for the sake of the kids doesn’t necessarily help:

    Compared with children in low-conflict families, children from high-conflict families are more likely to drop out of school, have poor grades, smoke, binge drink, use marijuana, have early sex, be young and unmarried when they have a child and then experience the breakup of that relationship.

    As interesting as this may be, I find that the opening paragraph taints the whole article. It states that (emphasis mine) “Adolescents tend to fare better—academically and behaviorally—when they live with both biological parents”. However recent research contradicts this, suggesting that this viewpoint is wholly incorrect.

    The specific study I’m thinking of (which I admit to being slightly biased towards for various reasons) comes from Cambridge University’s Centre for Family Research and looks at the psychological well being of children from ‘non-traditional families’. This research found no difference in relationship quality between children and their biological or non-biological parents. As the BBC noted of the research; “Children conceived using donor sperm or eggs or through surrogacy do as well emotionally as those conceived naturally”.

    via Mind Hacks

  • Education and Surveillance

    After a school here in the UK installed a CCTV system in a classroom used for the teaching of an A-level politics class the students revolted; walking out only to return once they were reassured that the monitoring system was inactive and to be used solely as a teaching aid.

    The students’ plight was eventually picked-up by The Guardian where two rather eloquent students put forth their views on education, surveillance, and the unnecessary combination of the two.

    The truth is that we are whatever the generation before us has created. If you criticise us, we are your failures; and if you applaud us we are your successes, and we reflect the imperfections of society and of human life. If you want to reform the education system, if you want to raise education standards, then watching children every hour of every day isn’t the answer. The answer is to encourage students to learn by creating an environment in which they can express their ideas freely and without intimidation.

    via Schneier

  • The Economist Daily Chart

    The Daily Chart from The Economist is one of those links where it’s been around so long and is so great that you feel everyone must know about it already.

    Visualising data from a diverse range of topics, The Daily Charts are almost always impeccably executed and surprising.

    The RSS feed for the feature is fairly lacklustre and if you know of/discover a better one do let me know.

  • Crowdsourcing and Creative Deflation

    Monday Note uses the case study of LG eliciting designs for future mobile phones to show how crowdsourcing is changing how design is done… and how it’s starting to change advertising, too.

    Altogether, LG is going to spend $75,000, to be distributed among 43 awards. […] Let’s face it: for a company such as LG, seventy-five grand for what could lead to a revolutionary phone design is pocket change. For a tenth or a fiftieth of the cost of a classical business-to-business competition, LG will end up with a vast array of proposals. […]

    [Crowdsourcing] is a powerful deflation engine for the design world. […] The process prices traditional design firms out, it weakens their erstwhile pricing power. Among these firms, only the lightest structures will agree to bid for the LG design job in the hope of winning and thus being able to establish a direct contact with the cell phone maker. Others, bigger firms, are used to ask for stratospheric retainers (in the tens of thousands of dollars) simply to consider the brief. Such entities are definitively out of the game; they will stare in desperation as an increasing number of saving-obsessed big companies migrate to a new genre.

  • GOOD’s Infographic Collection

    GOOD Magazine (“for people who give a damn”) have put their ‘Transparencies’ infographics on Flickr.

    I spent some time going through the set attempting to find a few favourites to share with you specifically. I failed—they’re all great.

    via Kottke

  • Gödel, Escher, Bach Video Lectures

    Last year I pointed to MIT’s programme dedicated to Douglas Hofstadter’s Gödel, Escher, Bach—the Pulitzer Prize-winning book on cognition that defies categorisation.

    Just to update you on GEB news; MIT have now produced a series of video lectures dedicated to the book. (6 lectures, each approx. 1 hour in length.)

    (I have a sort of love-hate relationship with GEB: I know I’m going to love it, but I hate the fact that for the last 18 months the book’s been staring at me, tempting me to pick it up, while I’ve been getting through my book ‘backlog’.)